You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Draft email missing

Hi there, I am trying to access information in a draft email but each time I open the draft random parts of the email disappear. I can see some of the missing information in the thumbnail but its not in the body of the draft. This is only happening to one draft. I have tried searching for various content held in the email and for the title but I keep coming up against the same issue.

MacBook Air 13″, macOS 11.6

Posted on Jan 13, 2022 12:04 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 13, 2022 1:45 PM

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

1 reply
Question marked as Top-ranking reply

Jan 13, 2022 1:45 PM in response to Nooker_12

Start with this...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.

Draft email missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.