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My iphone 11ask's me to enter my password for my gmail account when I edit an address in contacts. Then it wont let me enter the password and the address changes in contacts disappear

My iphone 11ask's me to enter my password for my gmail account when I edit an address in contacts. Then it wont let me enter the password and the address changes in contacts disappear.

iPhone 11 Pro Max, iOS 15

Posted on Jan 17, 2022 9:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 18, 2022 10:21 AM

Hello papadunk,


Welcome to Apple Support Communities. We understand that you’re unable to edit a contact without entering the password for your Gmail account. We are happy to help.


Do you have contacts enabled for Gmail? Is Gmail your Apple ID email?


Let’s restart your iPhone using the steps here: Restart your iPhone - Apple Support When they iPhone has fully restarted, please try the steps here to edit your contacts: Edit contacts on iPhone - Apple Support


Let us know if you have further questions.


Take care.

2 replies
Question marked as Top-ranking reply

Jan 18, 2022 10:21 AM in response to papadunk

Hello papadunk,


Welcome to Apple Support Communities. We understand that you’re unable to edit a contact without entering the password for your Gmail account. We are happy to help.


Do you have contacts enabled for Gmail? Is Gmail your Apple ID email?


Let’s restart your iPhone using the steps here: Restart your iPhone - Apple Support When they iPhone has fully restarted, please try the steps here to edit your contacts: Edit contacts on iPhone - Apple Support


Let us know if you have further questions.


Take care.

My iphone 11ask's me to enter my password for my gmail account when I edit an address in contacts. Then it wont let me enter the password and the address changes in contacts disappear

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