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iPhone XR front facing camera is blurry.

My front camera is blurry and has been so since having the screen replaced under my AppleCare + plan (at a BestBuy authorized service center). All other attempts to fix it have failed. It is my belief that it was damaged in the previous repair. Will I need to file a new claim to fix the issue since it was likely damaged in the first repair?

iPhone XR

Posted on Jan 20, 2022 1:24 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2022 1:27 PM

▷ Update your iPhone. 👈🏼


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

3 replies
Question marked as Top-ranking reply

Jan 20, 2022 1:27 PM in response to kellee145

▷ Update your iPhone. 👈🏼


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

iPhone XR front facing camera is blurry.

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