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airpods are completely dead and won't charger nor the light will turn on.

airpods are completely dead and won't charge, nor the light turns on...wondering why.

Posted on Jan 20, 2022 2:16 PM

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Question marked as Top-ranking reply

Posted on Jan 20, 2022 2:21 PM

Based on what you have provided they may be damaged. The support article you came here from provides you with the steps to try to resolve why they may not be charging. Have you tried them all yet? If so, and they didn't work, your next step is to contact Apple Support directly for further assistance with this matter. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.


Ref: AirPods Support - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 20, 2022 2:21 PM in response to a_deleon

Based on what you have provided they may be damaged. The support article you came here from provides you with the steps to try to resolve why they may not be charging. Have you tried them all yet? If so, and they didn't work, your next step is to contact Apple Support directly for further assistance with this matter. To do so, simply select the "Get Support" link in the upper right-hand side of this forum's web page.


Ref: AirPods Support - Apple Support

airpods are completely dead and won't charger nor the light will turn on.

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