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Apps Quitting on their Own

I have a 2016 MacBook Pro w/ Touch Bar, running MacOS Monterey 12.1. Since updating to Monterey, as far as I can remember, certain apps now quit when I close my computer or put it to sleep through the Apple menu. Specifically, the native Mail app, Microsoft Word and Microsoft Excel for Mac. Word and Excel always ask if I want to recover my work when I reopen them.


Until now I had the Mail app always running on a different screen in Mission Control so I could easily swipe back and forth to it.

MacBook Pro 13″, macOS 12.1

Posted on Jan 21, 2022 6:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2022 7:54 AM

lenglthypilgrimage wrote:

I have a 2016 MacBook Pro w/ Touch Bar, running MacOS Monterey 12.1. Since updating to Monterey, as far as I can remember, certain apps now quit when I close my computer or put it to sleep through the Apple menu. Specifically, the native Mail app, Microsoft Word and Microsoft Excel for Mac. Word and Excel always ask if I want to recover my work when I reopen them.

Until now I had the Mail app always running on a different screen in Mission Control so I could easily swipe back and forth to it.


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

3 replies
Question marked as Top-ranking reply

Jan 21, 2022 7:54 AM in response to lenglthypilgrimage

lenglthypilgrimage wrote:

I have a 2016 MacBook Pro w/ Touch Bar, running MacOS Monterey 12.1. Since updating to Monterey, as far as I can remember, certain apps now quit when I close my computer or put it to sleep through the Apple menu. Specifically, the native Mail app, Microsoft Word and Microsoft Excel for Mac. Word and Excel always ask if I want to recover my work when I reopen them.

Until now I had the Mail app always running on a different screen in Mission Control so I could easily swipe back and forth to it.


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account https://support.apple.com/guide/mac-help/set-up-other-users-on-your-mac-mtusr001/mac

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

Apps Quitting on their Own

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