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joanne987 Author

Level 1

17 points

iPhone 7 won't update

I tried turning off and on and made sure it was full battery and connected to the computer and nothing worked. Looks like it starts to prepare and then fails.

iPhone 7

Posted on Jan 21, 2022 8:15 AM

Top-ranking reply

Community User

Posted on Jan 21, 2022 8:19 AM

How much iCloud storage do you have? Sometimes that can be a factor of it not updating. It could be that your iPhone 7 is out of date.

I'm sorry if I couldn't help you, here is a troubleshooting link you could try: https://support.apple.com/en-us/HT201435.

Good Luck,

techygirlhere

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iPhone 7 won't update

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