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Touchscreen not working

My touchscreen is not working how can I troubleshoot it?


Posted on Jan 21, 2022 5:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 21, 2022 5:27 PM

If the screen isn't working on your iPhone.


If that didn’t work, then Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

1 reply
Question marked as Top-ranking reply

Jan 21, 2022 5:27 PM in response to Charley0141

If the screen isn't working on your iPhone.


If that didn’t work, then Update your iPhone. 📲


If that doesn’t work, try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

Touchscreen not working

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