You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

keep getting error when trying to restore my phone

I have an iphone 7. Trying to restore my phone but I keep getting an error. I've already downloaded the most recent itunes.

iPhone 7 Plus, iOS 15

Posted on Jan 22, 2022 3:20 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2022 4:25 PM

Hi Consistency,

Welcome to the Apple Community.


Wondering where you are trying to restore your iPhone from (Eg: back-up. iCloud)

and

what the error message says, as it may point to the solution.


Apple support has articles online that may help:


If you see an error when you update or restore your iPhone, iPad, or iPod:

(Learn what to do if you see an error code or alert when you use your computer to update or restore your device.)

https://support.apple.com/en-us/HT201210


If you can't update or restore your iPhone or iPod touch:

(You can put your iOS device in recovery mode, then restore it using your computer)

https://support.apple.com/en-us/HT201263


Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod

and installs the latest version of iOS, iPadOS, or iPod software.

https://support.apple.com/en-us/HT201252


Restore your iPhone, iPad, or iPod touch from a backup

Learn how to restore your device from a backup in iCloud or on your computer.

https://support.apple.com/en-us/HT204184


All the best :-)

1 reply
Question marked as Top-ranking reply

Jan 22, 2022 4:25 PM in response to Consistency

Hi Consistency,

Welcome to the Apple Community.


Wondering where you are trying to restore your iPhone from (Eg: back-up. iCloud)

and

what the error message says, as it may point to the solution.


Apple support has articles online that may help:


If you see an error when you update or restore your iPhone, iPad, or iPod:

(Learn what to do if you see an error code or alert when you use your computer to update or restore your device.)

https://support.apple.com/en-us/HT201210


If you can't update or restore your iPhone or iPod touch:

(You can put your iOS device in recovery mode, then restore it using your computer)

https://support.apple.com/en-us/HT201263


Restore your iPhone, iPad, or iPod to factory settings

A factory restore erases the information and settings on your iPhone, iPad, or iPod

and installs the latest version of iOS, iPadOS, or iPod software.

https://support.apple.com/en-us/HT201252


Restore your iPhone, iPad, or iPod touch from a backup

Learn how to restore your device from a backup in iCloud or on your computer.

https://support.apple.com/en-us/HT204184


All the best :-)

keep getting error when trying to restore my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.