You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

TGRmax Author

Level 1

4 points

start up issues

Bought a 2019 Mac Desk Top Computer and it has a flashing question mark in a folder flashing and will not go past it, i've tried the command + "r" and it doesnt do anything, Any advise would be greatly appreciated

Posted on Jan 22, 2022 8:44 AM

Top-ranking reply

rkaufmann87

Level 10

143,958 points

Posted on Jan 22, 2022 9:19 AM

That means the computer cannot find the startup volume. Please use a USB wired keyboard or plug in the charging cable for your keyboard and then hold down Command + R on startup. If it still will not start up then take it to your local Apple Authorized Service Provider to be serviced.

View in context

start up issues

Similar questions