Why am I charged double when I purchase Candy Crush lives?

I have been denied a refund when I was double and triple charged for Gold Bars.

I requested 100 Gold Bars. The money was deducted for 200 or 300 gold bars.

The money is deducted for twice or three times the Gold Bars; however the number of gold bars only registers 100 Gold Bars.

I have tried to communicate with Apple, asking them to look at the purchases, but their answer is short. “Your claim is denied.”

When I Googled this issue, I found many other people are experiencing the same issue.

Apple is scamming us.

See this Apple article: Billing and Subscriptions

https://support.apple.com/billing

View your puchase history,

Try to Request a refund.

When I report the problem I do not speak to a person. My questions are not answered.

Just get the response, claim is denied.

My questions were not answered.

I asked the time the charges were made. I wouldn’t order 2 or 3 orders of gold bars consecutively.

I asked if they could see that the money removed did not match the gold bars I received.

When I asked for the claim to be reviewed, the answer was the same with no explanation.