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Checking AppleCare+ results on a computer and CheckCoverage site gives different results

I had a problem checking the warranty status of my Macbook Pro where it said limited warranty on the computer but on Apple's CheckCoverage website it said AppleCare+ warranty, I issued it today appeared and before it still reported the normal AppleCare+ warranty on both the website and the computer!

Posted on Jan 22, 2022 6:55 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 24, 2022 6:28 AM

Hello huylam24,


It sounds like you need some help determining support coverage for your device. We will be happy to provide some guidance.


Check Your Service and Support Coverage is the best site to determine coverage for your devices. If you have AppleCare+ or have purchased it, you may wish to reach out to Apple Support to see what is shown in their system.


To reach out to Apple follow this link:


Contact Apple for support and service


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 24, 2022 6:28 AM in response to huylam24

Hello huylam24,


It sounds like you need some help determining support coverage for your device. We will be happy to provide some guidance.


Check Your Service and Support Coverage is the best site to determine coverage for your devices. If you have AppleCare+ or have purchased it, you may wish to reach out to Apple Support to see what is shown in their system.


To reach out to Apple follow this link:


Contact Apple for support and service


Cheers!

Checking AppleCare+ results on a computer and CheckCoverage site gives different results

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