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I’m hooked up to hotspot trying to back up my phone but it cancels because of poor internet connection?

It keeps canceling my backup when I’m hooked up to hotspot saying poor internet connection, but I have good service?

iPhone 11 Pro, iOS 14

Posted on Jan 22, 2022 7:23 PM

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Question marked as Top-ranking reply

Posted on Jan 23, 2022 1:37 AM

Turn Hotspot OFF.

You need a good Wi-Fi network, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT202639

 

See this Apple article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

1 reply

I’m hooked up to hotspot trying to back up my phone but it cancels because of poor internet connection?

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