phone is not working

bobbi-lynn86 Said:

"phone is not working: i cant do nothing non my phone i cant turn it off of get in any apps on my phone"

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Troubleshooting a Frozen iPhone:

Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques.

• If the Screen isn’t Working on your iPhone or iPad - Apple Support



• If your iPhone is Stuck on the Apple Logo - Apple Support

• If your iPhone Won't Turn On or is Frozen - Apple Support

• If you Need More Help - iPhone - Apple Support