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Bluetooth

Hi there,


I have completed the Monterey, and restarted the iMac, however the bluetooth will not turn on wither from the home screen or through system preferences and I have a wireless keypad and mouse.


The little slider bar just slides itself back to off and the click to turn on button does nothing.


Thanks for your help :)

iMac 21.5″ 4K, macOS 12.1

Posted on Jan 23, 2022 8:00 AM

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Question marked as Top-ranking reply

Posted on Jan 23, 2022 8:21 AM

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Then restart normally and test.

1 reply
Question marked as Top-ranking reply

Jan 23, 2022 8:21 AM in response to Piercy_84

Please restart the computer in Safe Mode per the directions in the  How to use safe mode on your Mac - Apple Support link. 


Note: If you are using a wireless keyboard please either plug it in using the supplied Lightning cable that shipped with it. If you are using a legacy keyboard or a third-party keyboard that does not have re-charging abilities, please use any USB keyboard. Also note that a Safe Mode restart may require you to hold down the shift key for up to 5 minutes before the computer starts in Safe Mode. You will know it is in Safe Mode when you see “Safe Mode” in the upper right of the display.


Then restart normally and test.

Bluetooth

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