The software update isn’t downloading

tromspeler Said:

"The IOS 15 software update isn’t downloading"

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Updating an iPhone:

Determining if an Update will Install:

How to do so...

A. Verify Compatibility:

Identify your iPhone model. The first thing that comes to mind in incompatibility being the culprit. So, confirm the model of your iPhone. If iPhone model is incompatible with iOS13 and/or iOS14 and/or iOS15 then it is because you iPhone does not meet the hardware requirements for this iOS version(s).

B. If Compatible...

1. Back Up First:

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

then...

2. Proceed with the Update:

Use my User Tip:  Update your iPhone Using a Computer - User Tip

tromspeler Said:

"The IOS 15 software update isn’t downloading: It’s not working"

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Okay, so what is it that you looking to achieve? When did this all begin? And how have you troubleshot it thus far? Providing more may get you the answer you need.

What to Try:

Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do:

Clear Space:

Try clearing internal storage though use of the following:

What Space to Clear:

A. Clear Temporary Internet Files:

Clear your Temporary Internet Files(Cookies & Cache) of Safari:

• Cookies perform remembrance of certain site-entered data.
• Cache keeps a snapshot of the last time you visited a site.
• Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod Touch - Apple Support

Also...



B. Clean TV and Music Libraries:

Remove all unneeded files from your TV and Music Libraries. Full-Movies take up 2-4GB typically, and a bunch of those would take up a load of storage, ideally. So, if you have any movies that are not needed, then delete them.

Also..

C. Clear "Other" (Applies to iPhone):

Clear the storage named "Other". It basically contains unnecessary files such as caches that are used for system ease of use - all of which gather over time: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tips. Caches would be being used for remembrance of application use. So, clearing other may be the way to go about this, as it would be performs through use of a computer.

Tankei wrote:

It’s not working

Possibly the link below will help.

https://discussions.apple.com/docs/DOC-5931

What happens when you attempt to update?

Any error messages?

Which device?

What is the existing version of iOS?

It’s not working