CarPlay app won't load content untill I open it on the phone

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Huang_bryan Author

Level 1

4 points

CarPlay app won't load content untill I open it on the phone

Hi, I have an issue here:

I was using iPhone XR and connecting with Ford Focus CarPlay, and everything as running OK.

In recent month, I did a migration from XR to iPhone 13 Pro, and the issue appears:

in certain Apps, e.g. Overcast, Plexamp, if I browse the playlist or content inside from the car screen, it's empty (it doesn't load for m)
if then I turn to the phone, open the corresponding App there, the content shows immediately from the car

Anybody have an idea here, please?

iPhone 13 Pro

Posted on Jan 26, 2022 11:34 PM

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Answer 1

Top-ranking reply

MichelleT18

Community Specialist

Jan 27, 2022 6:05 PM in response to Huang_bryan

Hi Huang_bryan,

Thank you for participating in the Apple Support Communities. We understand CarPlay is not working properly, and we'd like to assist. It looks like you've come from a helpful article:

If you need help with CarPlay

Are you running the latest version of iOS 15.3? Have you checked for any potential firmware updates for your car? Are all your apps updated to the latest version?

We look forward to learning more about your issue.

Take care.

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Answer 2

Huang_bryan Author

Level 1

4 points

Jan 29, 2022 11:38 AM in response to MichelleT18

Hi, Michelle,

Thanks for your reply.

Yes I've read that article and it didn't actually help.

But after I update iOS yesterday, it's actually solved.

So my problem doesn't exist anymore.

[Edited by Moderator]

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Answer 3

KMB_12

Community Specialist

Jan 29, 2022 12:55 PM in response to Huang_bryan

Hi Huang_bryan,

We're glad to hear the latest iOS update resolved the issue. Thanks for sharing your solution with the community.

Take care.

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CarPlay app won't load content untill I open it on the phone

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