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User profile for user: jackccamp
jackccamp Author
User level: Level 1
5 points

HP Color LaserJet 3600n not printing macOS 12.1

I recently purchased this printer second hand. I plugged it into my MacBook Pro and set it up as I normally would in system preferences. Whenever I try to print, the little printer app shows up in my dock, the status proceeds as normal and eventually it vanishes from the list indicating the print has completed. But the printer never prints.


Is there any way to get this thing working? I've tried everything in this thread: https://discussions.apple.com/thread/252006315, but none of the drivers I've been able to find online will install in macOS 12.1 and the firmware files will not open at all.


Any help is appreciated! Thanks.


jack

MacBook Pro 13″, macOS 12.1

Posted on Jan 28, 2022 1:56 PM

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User profile for user: Jan Hedlund
Jan Hedlund
User level: Level 7
23,407 points

Posted on Jan 28, 2022 2:54 PM

Hi,


Have you tried an HP Color LaserJet 3600 version 2.0.4 driver in the HP 5.1.1 Printer Software Update package from Apple at https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US ?


The system requirements for the 5.1.1 package from Apple say Not compatible with macOS v12 and newer, but one report about an HP LaserJet P1005 (https://discussions.apple.com/thread/253578097?answerId=256707369022#256707369022) indicated that it worked with macOS 12.1 anyway. So, if not done already, you could perhaps carry out a few experiments with the 5.1.1 package from Apple for the Color LaserJet 3600n. This may or may not work. It may not even install at all.


Since software conflicts cannot be ruled out, make sure that you have backup copies of all important files before testing anything.


Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

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User profile for user: Jan Hedlund
Jan Hedlund
User level: Level 7
23,407 points

Jan 28, 2022 2:54 PM in response to jackccamp

Hi,


Have you tried an HP Color LaserJet 3600 version 2.0.4 driver in the HP 5.1.1 Printer Software Update package from Apple at https://support.apple.com/kb/DL1888?viewlocale=en_US&locale=en_US ?


The system requirements for the 5.1.1 package from Apple say Not compatible with macOS v12 and newer, but one report about an HP LaserJet P1005 (https://discussions.apple.com/thread/253578097?answerId=256707369022#256707369022) indicated that it worked with macOS 12.1 anyway. So, if not done already, you could perhaps carry out a few experiments with the 5.1.1 package from Apple for the Color LaserJet 3600n. This may or may not work. It may not even install at all.


Since software conflicts cannot be ruled out, make sure that you have backup copies of all important files before testing anything.


Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

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HP Color LaserJet 3600n not printing macOS 12.1

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