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JusGotQs Author

Level 1

6 points

Magic Keyboard stops working randomly

Hello,

I recently updated to iPadOS 15.3. Since that time, my Magic Keyboard has started randomly stopping receiving typing inputs when switching between applications. This persists then until I close the iPad/Keyboard and log back in. The process then repeats itself. I’ve seen this previously discussed in other questions, but the answer seems to be restarting/closing the iPad. Are there any permanent fixes?

Thank you for your time and assistance.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jan 30, 2022 3:20 PM

Top-ranking reply

ShortBlack6857

Level 4

2,807 points

Posted on Jan 30, 2022 7:44 PM

Hi JustGotQs, thank you for posting in Apple Support Communities.

Can I suggest you remove the iPad from the Keyboard and do a 'Force Restart' on your iPad as that can sometimes resolve legacy issues with updates as per the following link:

https://support.apple.com/en-au/guide/ipad/ipad9955c007/ipados

Can you then reconnect the Magic Keyboard to the iPad without connecting the Power Supply and check that everything is working.

Then connect the Power Supply.

My iPad does this (not that often) and it is usually the Power Supply that causes it.

You can also contact Apple Support as follows:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
Using the "Apple Support" app, available and downloadable from App Store.

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Magic Keyboard stops working randomly

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