You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

tgaviola Author

Level 1

4 points

my phone is frozen and tried to restart and shutdown but i could not

my phone is frozen and tried to restart and shutdown but i could not, what can I do?

iPhone 11, iOS 15

Posted on Jan 30, 2022 5:48 PM

Top-ranking reply

EmperorApple

Level 1

43 points

Posted on Jan 30, 2022 5:51 PM

Hello

Have you tried a force restart? To do this quick press the volume up button, then quick press the volume down button, then press and hold the power button.

View in context

my phone is frozen and tried to restart and shutdown but i could not

Similar questions