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Screen goes black too soon

Since the last update the screen goes dark after about 30 seconds. Auto lock timer is greyed out. How can I sort this it’s annoying when reading a book

iPad 2, iOS 9

Posted on Feb 1, 2022 7:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 2, 2022 7:37 AM

Hello there Shazyanne,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


We understand your iPad's display seems to be locking too soon, and you can't change the Auto-Lock time. To get started, do you have Low Power Mode enabled?


The reason we ask is Low Power Mode will lock the Auto-Lock time to 30 seconds. Once you turn off Low-Power Mode, it should go back to normal. This can be disabled under Settings > Battery.



We hope this helps get you pointed in the right direction.


Take care.

3 replies
Question marked as Top-ranking reply

Feb 2, 2022 7:37 AM in response to Shazyanne

Hello there Shazyanne,



Thanks for posting here on the Apple Support Communities! This is a place where other Apple users can submit questions or respond to others to help lend a hand. Let's take a closer look as we do our best to provide some additional insight.


We understand your iPad's display seems to be locking too soon, and you can't change the Auto-Lock time. To get started, do you have Low Power Mode enabled?


The reason we ask is Low Power Mode will lock the Auto-Lock time to 30 seconds. Once you turn off Low-Power Mode, it should go back to normal. This can be disabled under Settings > Battery.



We hope this helps get you pointed in the right direction.


Take care.

Screen goes black too soon

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