Overheating brand new iPhone 13 Pro Max

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Level 1

8 points

Overheating brand new iPhone 13 Pro Max

I bought an iPhone 13 pro max 10 days ago. It gets hot when it's getting charged and when I play games. Do I have to return it?

iPhone 13 Pro Max, iOS 15

Posted on Feb 1, 2022 9:26 PM

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Answer 1

Top-ranking reply

mojganph Author

Level 1

8 points

Feb 1, 2022 10:08 PM in response to Dogcow-Moof

Well, maybe it's normal but my husband's phone, which is the same as mine and was purchased nearly 1 month ago doesn't get hot at all. Mine gets too hot that I cannot hold it in my hands but the shut-down alarm doesn't appear on the screen.

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Answer 2

Dogcow-Moof

Level 8

36,509 points

Feb 1, 2022 9:51 PM in response to mojganph

It's not overheating unless it displays a screen telling you it needs to shut down because it's overheating.

It is completely normal for it to get warm or even hot when charging or when playing a graphics and/or processor-intensive game.

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Answer 3

Dogcow-Moof

Level 8

36,509 points

Feb 1, 2022 11:15 PM in response to mojganph

There are a variety of reasons:

Are you both using cases and the same cases?
Are you both using the exact same apps?
Do you have anything else that is using power as seen as using battery in the Battery settings?
When you say his phone doesn't heat, did you ask him or did you feel his phone after using the same charger for the same amount of time?