You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
The keyboard I have is a Jelly Comb K015G-3 bluetooth keyboard, and it it just doesn't show up on the bluetooth list on my iMac, but pairs easily to my laptop. Can someone please help me?
iMac Line (2012 and Later)
Contact the keyboard manufacturer for support, first check to see if it is compatible with the version of Mac OS installed on your computer. Please remember a 7.1 iMac is almost 15 years old, trying to use newer technology (your new keyboard) with older technology (your iMac) should be carefully researched prior to purchase to ensure compatibility.
Contact the keyboard manufacturer for support, first check to see if it is compatible with the version of Mac OS installed on your computer. Please remember a 7.1 iMac is almost 15 years old, trying to use newer technology (your new keyboard) with older technology (your iMac) should be carefully researched prior to purchase to ensure compatibility.
Hi I have the same issue and apparently its the LMP Version that is causing the issue for me and I am trying to update this from LMP Version: 2.1 (0x4) to LMP Version 0x6 and while looking for an update I came across this thread so I thought I would let you know, but as of yet not found an update if I do I will let you know
The weird thing is that it says it needs macos 10.10 or higher and bluetooth 4.0 or higher, both of which I have on the iMac. I contacted them and hopefully they will respond soon.
Bluetooth keyboard not connecting to apple iMac 7.1
