You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

dshotz Author

Level 1

4 points

Update

What to do if when your doing the update and it says not connected to the internet.

iPhone 7, iOS 13

Posted on Feb 3, 2022 11:12 AM

Top-ranking reply

Owen_1001

Level 4

2,025 points

Posted on Feb 3, 2022 11:28 AM

Hi there.

First and most obvious, check to make sure that your iPhone is connected to a secure WiFI network and cellular data. If they are both good, check out this link to troubleshoot update problems: https://support.apple.com/en-us/HT201435

View in context

Update

Similar questions