You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to open password protected files

We performed a clean install of Catalina today due to a slowdown in performance on the iMac

All went well and the Mac is now as good as it ever was.


The only problem is we can't open password protected files on the iMac for some reason.

We created the files on the iMac last year and have successfully opened these files until today.

Non protected files open without issue.


We are not entering the wrong password as the same file opens on our MacBook Pro running Monterey.

Any advice to sort the problem?

Posted on Feb 4, 2022 4:33 PM

Reply

Similar questions

3 replies

unable to open password protected files

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.