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Recently, every time Apple Mail is started on my Mac a mailbox is created with the name Import- followed by a number. It contains all my current e-mails.
Does anyone know how to get this import action to stop being executed.
I did not change my e-mail configuration or manually execute an import.
MacBook Air (2020 or later)
I've had the same problem until today. I tried Apple Support, different internet forums, nothing helped. So this is what I did out of desperation:
I had to re-activate my SpamSieve plugin, but the import issue is now gone. I didn't feel like going through every folder in my V9 folder to find the import problem, so I just dumped everything. None of my mails were deleted, thank goodness. Once I was sure that everything was still there I emptied the trash can.
Hope this helps a bit.
I've had the same problem until today. I tried Apple Support, different internet forums, nothing helped. So this is what I did out of desperation:
I had to re-activate my SpamSieve plugin, but the import issue is now gone. I didn't feel like going through every folder in my V9 folder to find the import problem, so I just dumped everything. None of my mails were deleted, thank goodness. Once I was sure that everything was still there I emptied the trash can.
Hope this helps a bit.
Welcome slc0904,
Thank you for using Apple Support Communities. Based on your post, the Mail app is stuck importing emails on your Mac. We'll do our best to assist with this.
There wouldn't be a way to avoid the import process. You'd want to give the Apple Mail app time to complete the import. We'd recommend leaving the Mac on, connected to a network, with the Mail app open to complete the process.
With that said, should the issue persist, have you recently restored the Mac from a backup or migrated from another computer? What happens if you test safe mode? Here's how to boot there to test it out: How to use safe mode on your Mac Safe mode is a good way to isolate the behavior further, as it can prevent some apps and processes from running while booted there.
Hoping to hear back, take care.
Hey Slc0904,
To confirm, it doesn't ever fail to import these emails? Were you able to test this further in safe mode?
If you haven't yet, it might be good to test this further in another user on the Mac: Set up users, guests, and groups on Mac
(Select your macOS version at the top.) This will tell us if the issue is system wide or user specific. You'll want to add your email account after logging in.
Did you previously migrate data to this Mac?
Let us know those results, cheers.
I never started an import. I have been using Apple Mail on this mac for more than a year.
The import is running when I start Apple Mail.
I made no config changes to Apple Mail. This started happening every time I open mail around the beginning of this month.
The import mailbox is created with all my current e-mails in a second or two. It does not run for long.
I am looking for help to identify what is triggering this processing so I can stop it.
The import never fails.
It does the same thing in safe mode.
I have mail setup on another Mac. It doesn't have this problem.
I have migrated my e-mails from my previous MacBook. That was in September 2020.
I wasn't able try your suggestion.
I tried Apple support but their suggestions didn't work.
I did resolve the issue by exporting my email folders, deleting all my Mail folders on disk (I had V2 and V9) and then imported.
Looks like a Monterey update corrupted something and it kept trying to upgrade my mail.
Hi Slc0904,
Very good to know. Given the steps taken, it would be best to connect with Apple Support: Get Support
They'll take it from here.
Wishing you well, take care.
Apple Mail on is creating an import folder when started
