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my family member has passed away and we don't know her apple id password

My Grandmother has passed away. She had an iPad, and nobody in the family knows her apple ID password, so we cannot restore the iPad and use it for ourselves.


How do I get access to her apple id without knowing the password?

Posted on Feb 9, 2022 8:51 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2022 10:16 PM

You should contact Apple Support about that, check this article:

Request access to an Apple account as a Legacy Contact - Apple Support

Apple Support Phone numbers

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my family member has passed away and we don't know her apple id password

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