You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 pro. Repaired under warranty and got de-shaped.

I need to ask regarding the warranty of my Iphone 13 pro. My Iphone got repaired under warranty from Apply authorized service center in my region and after repair my steel frame and lcd panel are not in line. I returned it to service center and ask them to fix it. My Question here is if the steel frame doesn't remain in its original condition (de-shaped during repair and LCD panel is not inline with the frame), what will be the apple's compensating policy.


What you people do when you spent $1000 plus $400 for taxes for a brand new Apple Iphone 13 PRO and it got de-shaped not because of your fault. But the fault of apple authorized service provided.

Posted on Feb 10, 2022 3:47 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2022 10:56 AM

Take it back under warranty.

Or reach out to Apple Support directly. You should be able to reach them here: contact Apple Support 

2 replies

Iphone 13 pro. Repaired under warranty and got de-shaped.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.