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1st my problem is my macbook cannot turn on but if i connect to charger it will turn on. 2nd my macbook not charging, now only 1% but it didnt off i also dont know what the problem.
MacBook Air 13″, macOS 12.2
..johannah91..
Maybe there are some things to try, before seeing about service appointment?
• If your USB-C power adapter isn't charging your Mac notebook - Apple Support
https://support.apple.com/en-us/HT204652
For the interim, sometimes odd things just work; if push comes to shove.
• How to use Safe mode on your Mac - Apple Support
https://support.apple.com/en-us/HT201262
Appears your MacBook Air may need to visit an authorized Apple service provider
or first, ahead of that; see if an Apple Retail store Genius, could help troubleshoot.
• Genius Bar Reservation and Apple Support Options - Apple
https://www.apple.com/retail/geniusbar/
[choose the 'hardware' section link, if certain; for different options]
Maybe the battery and charging circuit needs close inspection/attention?
PS: your thread was relocated to MB/Air ASC.
..johannah91..
Maybe there are some things to try, before seeing about service appointment?
• If your USB-C power adapter isn't charging your Mac notebook - Apple Support
https://support.apple.com/en-us/HT204652
For the interim, sometimes odd things just work; if push comes to shove.
• How to use Safe mode on your Mac - Apple Support
https://support.apple.com/en-us/HT201262
Appears your MacBook Air may need to visit an authorized Apple service provider
or first, ahead of that; see if an Apple Retail store Genius, could help troubleshoot.
• Genius Bar Reservation and Apple Support Options - Apple
https://www.apple.com/retail/geniusbar/
[choose the 'hardware' section link, if certain; for different options]
Maybe the battery and charging circuit needs close inspection/attention?
PS: your thread was relocated to MB/Air ASC.
Please make the effort to post to the MacBook Air forum area instead of this one.
this is my problem now it say battery is not charging but i can turn on my macbook as always if only my charger is connected.
macbook wont turn on if not connect to charger and also not charging.
