Body of emails can't be seen after updating to Monterey 12.2

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Level 1

5 points

Body of emails can't be seen after updating to Monterey 12.2

I updated the software on just my computer to the Mac OS Monterey Version 12.2. Now suddenly I can see the body of my e-mails on my computer. I have spent hours (not joking) talking to Apple support and no one has any idea what to do. I have done everything to my computer that I have read about online and nothing works. I know it's a problem with the software update because my phone and iPad are totally fine. The apple support said I can't take it to the store for help because they don't deal with software issues. So I am at the mercy of apple support on the phone and they don't know what to do. Anyone else have this problem?

Thanks

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.12

Posted on Feb 10, 2022 10:18 AM

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Answer 1

Top-ranking reply

Old Toad

Level 10

210,301 points

Feb 10, 2022 11:05 AM in response to LisaL888

Do you mean "I can't see the body of my emails on my computer"? If so then give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

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Answer 2

Ronasara

Level 6

14,971 points

Feb 10, 2022 11:00 AM in response to LisaL888

I do not understand what your question is. Could you please restate more precisely what the issue is?. You say "Now suddenly I can see the body of my e-mails on my computer." What does that mean?

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