You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
My earpods’ controls have just stopped responding.
I can hear through the earpod, and the mic also works.
However, the volume up and down buttons and the middle button don’t work. Iphone’s own sound contols do work.
Iphone 8 - latest IOS.
I would appreciate any help.
Best regards,
iPhone 8, iOS 15
Hello,
You are referring to the wired headphones, correct?
If so, check the charging port for lint or other debris and see this:
If your headphones don‘t work with your iPhone, iPad, or iPod touch
Otherwise, accessories generally have a one-year warranty against manufacturing defects. It might be easier to just get another pair. They are readily available at a low cost.
Good luck.
Hello,
You are referring to the wired headphones, correct?
If so, check the charging port for lint or other debris and see this:
If your headphones don‘t work with your iPhone, iPad, or iPod touch
Otherwise, accessories generally have a one-year warranty against manufacturing defects. It might be easier to just get another pair. They are readily available at a low cost.
Good luck.
Hi,
Yes, it’s the wired one.
I tried cleaning the port and everything, but it didn’t solve it.
I tried my wife’s earpods on my phone, and they work flawlessly. Therefore, my conclusion is that my earpods are broken.
I will still use them as long as sound goes through them, but a replacement will be needed in the future.
Thanks a lot for your help.
Best regards,
Earpod controls not responding
