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Please help me to use my phone Face ID

Why I can’t use my phone Face ID?

iPhone 12 Pro Max, iOS 14

Posted on Feb 19, 2022 8:39 AM

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Question marked as Top-ranking reply

Posted on Feb 19, 2022 8:50 AM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. 

1 reply
Question marked as Top-ranking reply

Feb 19, 2022 8:50 AM in response to ehthapoe

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store. 

Please help me to use my phone Face ID

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