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Activation lock

I bought a second-hand phone a few years ago and after an accident I had to reset the phone and now Apple is not my personal ID. Another Apple ID has been registered for me and I can not open my phone.

iPhone 5s, iOS 12

Posted on Feb 23, 2022 5:25 AM

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Question marked as Top-ranking reply

Posted on Feb 23, 2022 8:30 AM

sheydaasadpour wrote:

I bought a second-hand phone a few years ago and after an accident I had to reset the phone and now Apple is not my personal ID. Another Apple ID has been registered for me and I can not open my phone.

How to remove Activation Lock - Apple Support

1 reply

Activation lock

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