You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Choose Startup Disk

My friend got a new Macbook Air M1 and this is what it happens when she turns it on. Any idea of what's happening?

"Choose Startup Disk"

Posted on Feb 24, 2022 2:52 PM

Top-ranking reply

Level 10

146,402 points

Posted on Feb 24, 2022 3:40 PM

Tell her to return it for a refund.

If the MacBook is new, then it is defective and should be returned.
If it was previously owned (in other words, not new) then its previous owner did not correctly prepare it for sale, and your friend will encounter continual problems with it until its previous owner prepares it correctly.

View in context

Similar questions