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Frozen iPhone won’t respond to recovery

I followed all of the steps for the recovery process - took several tries to get it to work - to have my iPhone X return to the black screen of death. It disengaged with my MacBook after the software downloaded and went back to the black screen. Any further suggestions?

iPhone X, iOS 15

Posted on Feb 24, 2022 4:44 PM

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Question marked as Top-ranking reply

Posted on Feb 24, 2022 5:31 PM

Welcome to the Apple Support Communities.


Try these steps again: If your iPhone won't turn on or is frozen - Apple Support.


If you still need help, contact Apple Support.


Jack

1 reply

Frozen iPhone won’t respond to recovery

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