You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Pro restart after restoring to factory settings - company laptop that I need to return soon

I have done this 3 times yet each time it shows a spinning world gif and a loading bar that estimates various times (sometimes 8, 12 or 43 min). Each time it does not load and stalls at an estimated time.

MacBook Pro 13″, OS X 10.10

Posted on Feb 27, 2022 3:17 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2022 7:23 AM

If it is a company computer the company may have used mdm to control it. You may not be able to install a new OS. Talk with the company IT Staff.

1 reply

Macbook Pro restart after restoring to factory settings - company laptop that I need to return soon

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.