Apple music
Why can’t my family member access Apple Music?
iPhone 11
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź“° Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Why can’t my family member access Apple Music?
iPhone 11
Did you and the family member follow all the steps in:
Get an Apple Music family subscription - Apple Support
Set up Family Sharing - Apple Support
If so, the family member might be able to fix his issue by turning Sync Library off for all of his devices, then turning it back on again.  Learn how.
Did you and the family member follow all the steps in:
Get an Apple Music family subscription - Apple Support
Set up Family Sharing - Apple Support
If so, the family member might be able to fix his issue by turning Sync Library off for all of his devices, then turning it back on again.  Learn how.
Apple music