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unable to update macbook

I need to update my macbook to download any of the microsoft office apps but my latop will not give me the option to do a software update, its on 10.12.6; im in desperate need to download office as i cannot complete my uni work without it

MacBook Air 13″, macOS 10.12

Posted on Mar 1, 2022 2:21 AM

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Question marked as Top-ranking reply

Posted on Mar 1, 2022 4:29 AM

For the record, an update is from within the same version of macOS example Sierra 10.12.5 to version 10.12.6 Sierra


An upGrade is moving to a newer version of macOS this computer Qualifies to run.


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


If no ” Get Button “  Replace the https in the page's address to macappstore. Credit to Contributor @Niel


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


macOS Mojave 10.14 hardware requirements


macOS High Sierra 10.13 hardware requirements


macOS Sierra 10.12 hardware requirements


Caution - jumping over all the newer versions and directly to Big Sur  / Monterey on Qualifying computers is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.


If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested. 


The above is from observations on the Apple Support Community Forums and IMHO


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.

1 reply
Question marked as Top-ranking reply

Mar 1, 2022 4:29 AM in response to pepper_dog246

For the record, an update is from within the same version of macOS example Sierra 10.12.5 to version 10.12.6 Sierra


An upGrade is moving to a newer version of macOS this computer Qualifies to run.


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


If no ” Get Button “  Replace the https in the page's address to macappstore. Credit to Contributor @Niel


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


macOS Catalina 10.15 hardware requirements


macOS Mojave 10.14 hardware requirements


macOS High Sierra 10.13 hardware requirements


macOS Sierra 10.12 hardware requirements


Caution - jumping over all the newer versions and directly to Big Sur  / Monterey on Qualifying computers is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.


If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested. 


The above is from observations on the Apple Support Community Forums and IMHO


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.

unable to update macbook

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