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I didn't receive a refund for a random subscription

On March 4th, I was charged 79.99 for the Duolingo app. I wrote to the support team on the 4th of March to return the money, because the purchase was accidental. Today, the fifth of March, I received a message in the mail that the money was returned to my card. but no money. no money, no subscription to Duolingo. It turns out that the subscription was canceled, and the money was not returned. please return my money to me


proof that there is no refund and subscription


[Image Edited by Moderator to Remove Personal Information]


Posted on Mar 5, 2022 1:42 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2022 5:09 AM

Hello ~ Take a look here and pay close attention to the amount of time it may take for the funds to be returned:


Check the status of a refund for apps or content that you bought


~Katana-San~

1 reply

I didn't receive a refund for a random subscription

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