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face id

my face is not being recognized when i go to set up face Id

iPhone 13, iOS 15

Posted on Mar 6, 2022 1:38 PM

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Level 10

230,600 points

Posted on Mar 6, 2022 1:42 PM

If your Face ID is not working, see this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and this If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support. If neither help, then use the Get Support link at the top of the page here to contact Apple Support for service, or make a Genius Bar appointment at your nearest Apple Store.

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