You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sound Issue after upgrading to Monterrey 12.2.1 on Macbook Air Early 2015

Hi everybody!


After upgrading my 2015 Mackbook Air to Monterrey 12.2.1, the internal sound has dissapeared. Tried to reset PVRAM with no positive result.


Any idea of whats happening?


Thanks in advance!

MacBook Air

Posted on Mar 9, 2022 2:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2022 3:32 AM

How to reset the SMC of your Mac and perform this action 3 times consecutively ( Bong one, Bong 2, Bong 3 ) and release the key combinations.


1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


1 reply
Question marked as Top-ranking reply

Mar 9, 2022 3:32 AM in response to javierdps

How to reset the SMC of your Mac and perform this action 3 times consecutively ( Bong one, Bong 2, Bong 3 ) and release the key combinations.


1 - Suggest restarting in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Does the issue present in this mode ?


3 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


4 - If the issue is present in the dummy account - then this appears to be a System Wide issue.


Sound Issue after upgrading to Monterrey 12.2.1 on Macbook Air Early 2015

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.