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Hi My phone got locked shows disable because I forgot my passcode and I don't want to erase my phone because I have some data's I want to keep. Is there anyway could use my face ID to unlocked the phone instead of password ? or any other solutions to save my datas?
Thank you
Jessica
iPhone 12 Pro, iOS 15
Jessi_Chen Said:
"Phone got locked [...]Is there anyway could use my face ID to unlocked the phone instead of password ? or any other solutions to save my datas?"
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Hold it Right There!
A. Getting Items Back:
Where items enabled in iCloud settings on your iPhone? If so, login to iCloud, and serif you can access them there. For photos, go here: https://www.icloud.com/photos
B. Being Locked Out...
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
No Success?
Contact Apple support:
If you cannot get the above link to work, then contact Apple Support.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through
Jessi_Chen Said:
"Phone got locked [...]Is there anyway could use my face ID to unlocked the phone instead of password ? or any other solutions to save my datas?"
-------
Hold it Right There!
A. Getting Items Back:
Where items enabled in iCloud settings on your iPhone? If so, login to iCloud, and serif you can access them there. For photos, go here: https://www.icloud.com/photos
B. Being Locked Out...
Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPhone, or your iPhone is Disabled - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.
No Success?
Contact Apple support:
If you cannot get the above link to work, then contact Apple Support.
Apple Contact Info:
Why the Wait:
Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through
Sorry, there is no other way.
Saving data now is too late.
if you have valuable data, backup is important and should be made before bad things happened.
Start here => If you forgot your iPhone passcode - Apple Support
Phone got locked
