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Loose HDMI port on MacBook Pro 14”

The HDMI port on my MacBook Pro has been loose since receiving it, I’m wondering if anyone else has the same issue. It’s to the point where if I’m just shifting the laptop closer to me on my work table, the connection will be disconnected.


I took it in to the store during the 2 weeks return period, but the apple technician informed me that it was normal among all of the MacBooks. I’m skeptical of this as the HDMI connections for all my other devices have not been as loose as this.

MacBook Pro (2020 and later)

Posted on Mar 12, 2022 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2022 6:23 AM

klwpfjone wrote:

The HDMI port on my MacBook Pro has been loose since receiving it, I’m wondering if anyone else has the same issue. It’s to the point where if I’m just shifting the laptop closer to me on my work table, the connection will be disconnected.

I took it in to the store during the 2 weeks return period, but the apple technician informed me that it was normal among all of the MacBooks. I’m skeptical of this as the HDMI connections for all my other devices have not been as loose as this.


Nothing we can do for hardware issue in this on-line support community


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"— or see software help

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

https://locate.apple.com/country



Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support


Check your coverage online—

My Support - Official Apple Support




Similar questions

1 reply
Question marked as Top-ranking reply

Mar 12, 2022 6:23 AM in response to klwpfjone

klwpfjone wrote:

The HDMI port on my MacBook Pro has been loose since receiving it, I’m wondering if anyone else has the same issue. It’s to the point where if I’m just shifting the laptop closer to me on my work table, the connection will be disconnected.

I took it in to the store during the 2 weeks return period, but the apple technician informed me that it was normal among all of the MacBooks. I’m skeptical of this as the HDMI connections for all my other devices have not been as loose as this.


Nothing we can do for hardware issue in this on-line support community


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"— or see software help

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

https://locate.apple.com/country



Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support


Check your coverage online—

My Support - Official Apple Support




Loose HDMI port on MacBook Pro 14”

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