AirPods will not work

This is a user-to-user forum. You will have to take this up with Apple.

See the 'Replace a missing AirPod or charging case' section in:

Find your lost AirPods - Apple Support

Sarahlynn623 Said:

"AirPods will not work: I bought AirPods in November of this year and the right one stopped working. I tried to reset them and now neither one will work. Please fix or replace. thank you!"

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Verify the AirPods Balance:

Two Methods:

A. On the iPhone, itself:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

B. On an App:

Note that some apps have their own settings for volume. So, be certain balance on the app is as desired.