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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I used iCloud to setup an XR I purchased, The owner info was from a iPhone 6 that was given to me by my wife, now she shows up as the owner. How can I delete her info and enter mine without losing the other data?
iPhone XR, iOS 15
This sounds like you are going to run into a Activation Lock, you need her Apple ID username and password. Normally there is no way to get around activation lock without the original owners username and password, but Apple may be able to help you with this since the phone belonged to a recently deceased spouse. You should contact Apple: Contact - How to Contact Us - Apple
This sounds like you are going to run into a Activation Lock, you need her Apple ID username and password. Normally there is no way to get around activation lock without the original owners username and password, but Apple may be able to help you with this since the phone belonged to a recently deceased spouse. You should contact Apple: Contact - How to Contact Us - Apple
What does “without losing the other data” mean?
This iPhone belonged to someone else. Now you’re trying to take it over. The iPhone should be thoroughly and completely cleansed to “like new” software-wise before you “move in” using your credentials.
Here’s how to do that cleansing.
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Typically, when setting up an iPhone (new or used,) you want to do so with your Apple ID. By using iCloud, are you saying that you restored your data from an iPhone backup?
Unfortunately, there is no way to transfer data between ID ... if that is what you are asking.
I have all of my preferred apps, music, photos, etc on the phone, but my wife's ID and email show up under the owner info. I looking for a procedure to delete her info (she recently passed away), and put in my own.
First of all:
How to request access to a deceased family member's Apple account - Apple Support
Next, you may consider:
I want to change the default owner of this iPad on iTunes
Changing owner info on iPhone XR
