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What is wrong with my iMac, it's a 2013 model and Big Sur cannot be found in the app store so I can update the MacOS? It keeps telling me that the update cannot be found?
iMac 21.5″, macOS 10.15
There's nothing wrong with your 2013 iMac - but it cannot support Big Sur.
The hardware specifications at this page state that the oldest iMac capable of supporting Big Sur is: iMac (21.5-inch, Mid 2014)
A 2013 iMac cannot be upgraded beyond macOS Catalina 10.15.7
There's nothing wrong with your 2013 iMac - but it cannot support Big Sur.
The hardware specifications at this page state that the oldest iMac capable of supporting Big Sur is: iMac (21.5-inch, Mid 2014)
A 2013 iMac cannot be upgraded beyond macOS Catalina 10.15.7
Beema41 wrote:
I thought as much however on the Big Sur page my iMac showed up as 'suitable' for the upgrade. I guess it's Apple trying to upsell their products so you need to purchase new. Disappointing really.
Q - " the Big Sur page my iMac showed up as 'suitable' for the upgrade "
A - Interesting as I am looking that that Big Sur Page and do not see this computer listed anywhere
Now, if the Software Update Applet in System Preferences offered Big Sur as an upGrade - that would be a different matter altogether.
This has happened before where a computer has been misidentified to upgrade t a newer version of macOS which it does not Qualify to Run.
If this is what has happened advise Apple via Feedback as a Bug Report
Does the intended computer qualify for the upgrade. If not listed - it does Not Qualify for Big Sur
I thought as much however on the Big Sur page my iMac showed up as 'suitable' for the upgrade. I guess it's Apple trying to upsell their products so you need to purchase new. Disappointing really.
I have a 2013 iMac and Big Sur cannot be found to update MacOS?
