Zoom invite not sending in mail app

Question

Level 1

5 points

Zoom invite not sending in mail app

With the recent iPhone update, I am not able to send a zoom invite from the zoom app using my mail account as there is no send button. I found that I have to put the email address in and then swipe off the app and then go to mail and I will find the draft there rather than sending directly from the zoom app as before. Does anybody have this problem? It’s getting on my last nerve

I have an iPhone SE brand-new but this also was the issue with my iPhone 8. The iPhone is not the issue its the update

iPhone SE

Posted on Mar 16, 2022 11:39 AM

Reply

Answer 1

Top-ranking reply

bryanr14

Community Specialist

Mar 17, 2022 11:58 AM in response to Almondeyez23

Almondeyez23,

We appreciate your effort. To further troubleshoot this behavior, let's follow these next steps for both Zoom and the Mail app:

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

If an app on your iPhone or iPad doesn't work as expected, try this.

Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.

Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.

Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

Delete the app, then redownload it

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

This information is outlined in this helpful article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

Best regards.

Reply

Answer 2

SnickZ.

Community Specialist

Mar 17, 2022 9:52 AM in response to Almondeyez23

Hey Almondeyez23,

It appears that you're having an issue sending Zoom meeting invitations from the Zoom app, and we're glad to provide assistance.

Inviting others to join a meeting - Zoom Support -- These are the steps that Zoom provides to email invitations to a meeting.

How to manually update apps on your Apple device - Apple Support -- Since this issue appears to have started after updating your iPhone, you should see if there's an update for the Zoom app as well.

Feel free to get back to us with any questions or problems you may have.

All the best.

Reply

Answer 3

Chris_C1

Community Specialist

Mar 17, 2022 1:12 PM in response to Almondeyez23

If this behavior only occurs when attempting to send Zoom invites, you'll want to begin working directly with Zoom's support.

Zoom Support

If you are unable to send any email using the Mail app, it may be best for you to Contact Apple Support for additional help.

Have a good one!

Reply

Answer 4

Almondeyez23 Author

Level 1

5 points

Mar 17, 2022 1:04 PM in response to bryanr14

I’ve exhausted all options you have provided just now and also on my previous phone before I bought this new iPhone.

This is how I lost all my data from my Books app through deleting it and reinstalling.

The only change I’ve noticed is that when I am able to type in an email address via the zoom invite and I press the return key, the send button disappears.

Reply

Answer 5

Almondeyez23 Author

Level 1

5 points

Mar 17, 2022 10:23 AM in response to SnickZ.

The problem is with the update because I cannot also send an email from the iPhones books app either. I’ve now bought a new iPhone and having the same problem

Reply