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phone not turning on

my phone show the apple logo but not coming on

Posted on Mar 16, 2022 7:25 PM

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2 replies

Mar 16, 2022 7:44 PM in response to moodyalba13

~~ Hi and thanks for using Apple Support Communities.

I understand that your iPhone is only showing the apple logo. The quickest thing to try is a hard reset. The sequence can be tricky if you have a case on the iPhone. Remove the case and press and quickly release the volume up, volume down, and then press and hold the power button until the apple logo flashes and reappears( usually about 30 seconds). Your iPhone should boot up to the Lock Screen. If nothing happens try pressing the buttons again in a rapid succession. If the apple logo never flashes then you will need to use a Mac or PC to restore your iPhone. Keep in mind if you haven't backed up your iPhone you will have data loss.

If your iPhone is stuck on the Apple logo - Apple Support

Good luck and I hope this helps!


phone not turning on

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