My AirPods wont turn on and connect

Ravenanxious Said:

"My AirPods wont turn on and connect, I’ve tried charging them and they won’t charge. These are new AirPods, I’ve got them since Christmas and this is the first time it happens with them. I’ve even reset my phone to see if they would work but they didn’t and now I not sure what to do"

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Troubleshooting AirPods Connectivity:

Start by wiggling it in your ear. No success? If so, refer to the following...

Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

• If your AirPods Won't Connect – Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

• If you can't Connect a Bluetooth Accessory to your iPhone, iPad, or iPod touch - Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

Continue Below: Troubleshooting AirPods Power Draining

Continued from Above:Troubleshooting AirPods Connectivity

Ravenanxious Said:

"My AirPods wont turn on and connect, I’ve tried charging them and they won’t charge. These are new AirPods, I’ve got them since Christmas and this is the first time it happens with them. I’ve even reset my phone to see if they would work but they didn’t and now I not sure what to do"

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Troubleshooting AirPods Power Draining:

A. Start with a Reset:

Go Here: Reset your AirPods - Apple Support

B. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Con’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

C. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.

Did this prob start after updating to ios 15.4? Does your phone show case & airpods have no charge when you open lid? Did you try a reset? Forget device in BT then re-pair? If link below doesn't resolve your issues, contact tech support. You have a 1 yr warranty. Good luck!

How to reset your AirPods and AirPods Pro

AirPods Service and Repair - Apple Support