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My Apple Watch does not charge if the battery is completely drained. The red lightning bolt turns to green but still does not charge. I have tried to reset it by pressing the crown and side button at the same time but the Apple symbol does not appear. I have tried various chargers. Occasionally when this occurs it comes back to life and charges but it seems to be a problem when the battery runs completely flat. Any help appreciated!
Apple Watch Series 6, watchOS 8
Running the battery completely out is a bad idea and can damage the battery. That is very possibly what has occurred. Make a Genius Bar appointment at the nearest Apple Store Genius Bar Reservation and Apple Support Options - Apple and have the device examined by Apple. They will explain your options. If you do not have an Apple Store nearby, then use the Get Support link at the top of the page and contact Apple Support to arrange service.
Running the battery completely out is a bad idea and can damage the battery. That is very possibly what has occurred. Make a Genius Bar appointment at the nearest Apple Store Genius Bar Reservation and Apple Support Options - Apple and have the device examined by Apple. They will explain your options. If you do not have an Apple Store nearby, then use the Get Support link at the top of the page and contact Apple Support to arrange service.
If you store a device when its battery is fully discharged, the battery could fall into a deep discharge state, which renders it incapable of holding a charge. For more info, see:
Apple Watch Battery and Performance - Apple Support
“Battery life” is the amount of time your device runs before it needs to be recharged. “Battery lifespan” is the amount of time your battery lasts until it needs to be replaced. Maximize both and you’ll get the most out of your Apple devices, no matter which ones you own. See the "Tips for Apple Watch" section in:
Batteries - Maximizing Performance - Apple
For repair & service:
watch Repair - Official Apple Support
watch Service Pricing - Apple Support
If you follow the steps I recommended by contacting Apple, they will be able to test your device and give you information about the battery condition and recommend your options.
Thank you for your prompt reply. I did not know that about the battery. I seem to be forever charging the watch and without much use it drains very quickly.
Apple Watch 6 will not charge
