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sent emails don't appear in sent mailbox

Yesterday I sent three emails but they don't appear in my sent mailbox. I only use iCloud. I have tried all the other places (drafts, recovered mail etc) but there's nothing there. I am using Catalina 10.15.7. The messages don't appear on my iPad or iPhone either. Can anyone suggest what might have happened and whether I can retrieve these rather important messages sent my accountant! Thanks

Katharine’s 27" iMac, iMac 27″

Posted on Mar 20, 2022 3:46 AM

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3 replies

Apr 18, 2022 5:53 AM in response to PRP_53

icloud.com shows the same mail sync state as my iPhone. The iCloud for Windows functionality appears not to properly sync the Sent folder in the Windows Mail app. My Inbox sync's just fine, but the Sent mail is not syncíng back to iCloud at all. I have signed in and out of iCloud for Windows to see if this triggers any action - none!


I'm using Win 11Pro 21H2 and its native Mail and Calendar app.

sent emails don't appear in sent mailbox

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